We 100% guarantee the quality of our handiwork and stand behind the caliber of our products. If there are any flaws or mistakes on our end, a replacement will be provided without cost. Generally speaking, returns resulting from user error—such as choosing the wrong sizes, styles, colors, etc.—are not accepted.
Refunds (if applicable)
We are dedicated to giving you the best items possible, and we will be pleased to replace your order if any of the following apply: There are issues with the product. The print quality is not good. The product that was initially displayed on our website is not the same as the one that you received. If you would like to include detail shots and a photo of the goods you received, please email us at [email protected]. With the use of this data, we will investigate a substitute and stop similar mistakes in the future. Your claim will be examined by our customer support staff. Should your claim be accepted, we will give you a replacement at no additional cost. Please send us an email at [email protected] with any further requests.Your claim will be examined by our customer support staff. Should your claim be accepted, we will give you the address to send returns to. The cost of shipping for exchanges and returns is the customer’s responsibility. After your return is received, please give it three to five business days for your refund to show. Unauthorized returns and returns of worn, cleaned, or damaged items will not be accepted for credit or refunds; instead, the item will be forfeited.
Late or missing refunds (if applicable)
First, make sure you have received your return by checking your bank account once more. Next, get in touch with your credit card provider; it can take some time for the refund to appear on your account. Next, get in touch with your bank. It usually takes some time for a refund to be posted due to processing. Kindly get in touch with us at [email protected] if you have followed all the procedures and you have not yet received your refund.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
Items are only replaced if they are faulty or broken. Please shoot us an email at [email protected] if you need to swap it for the same item.Your claim will be examined by our customer support staff. Should your claim be accepted, we will give you the address to send returns to.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Should your claim be accepted, we will give you the address to send returns to. When returning an item, you will be responsible for covering the cost of shipping yourself. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you are eligible for one. The time it takes for your replaced merchandise to arrive may differ depending on where you reside. Shipping insurance or a trackable shipping service should be chosen if the item you are shipping costs more than $75. We make no promises as to when we will get your returned goods.